Overview

Cleopatra Palace Hotel
Best Service Friendliness

1, Avenida De Las Américas, 38660 Arona, Canary Islands, Spain
+34 922 757 500

RM 657+

Overall guest ratings

8.6/10 Excellent
Based on 2,454 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.4
  • 4.7

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Américas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility.

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    Cleopatra Palace Hotel

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Playground
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Tennis
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,454 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
      9.4 "94% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Easily accessible by car, said 75%."
    • 9.4 "Wonderful beach."
      8.6 "86% appreciated the clean beach."
    • 9.4 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.2 "72% said the recreation staff was great."
      8.8 "88% found the restaurant service to be one of the best."
      8.0 "Hotel security was great, thought 80%."
    • 6.2 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.7 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
    • 4.7 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.4 "86% had problems with the shower."
      3.5 "65% said the bathroom was dirty."
      3.3 "67% were disappointed with the minibar."
    • 4.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 1,938 reviews
    • 9.5 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% thought parking was inexpensive."
    • 9.4 "Excellent breakfast."
    • 9.3 "Wonderful beach."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
    • 6.1 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
    • 4.6 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      4.2 "58% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      1.7 "83% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      4.0 "60% were disappointed with the minibar."
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    Overall rating

    8.5 Excellent
    Based on 417 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "Excellent breakfast."
    • 9.4 "Wonderful beach."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 5.0 "Average value."
    • 4.3 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      3.9 "61% complained about the bathroom."
      1.2 "88% found problems with the furniture."
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    Overall rating

    8.3 Excellent
    Based on 98 reviews
    • 9.7 "Terrific location."
    • 9.5 "Wonderful beach."
    • 9.4 "Excellent breakfast."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.8 "68% found the grounds not bad."
    • 5.3 "Average value."
    • 4.7 "Not very comfortable."
      4.0 "60% thought it was too noisy."
    • 4.5 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
    • 4.1 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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