Overview

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, Al Ain 0, United Arab Emirates
+971 3783 8888

RM 453+

Overall guest ratings

7.7/10 Good
Based on 2,712 reviews

Review highlights

  • 8.9
  • 8.8
  • 6.1
  • 4.7

Good to know

  • Great view

Nearby

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    About

    Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquilty in a verdant and spectacular setting with good view, free of noise & air pollution, family-oriented. The hotel is well-known for local and international market in both Business and Leisure Segments. Romantic stay for Honeymooners, Team-building activities & cool climate during summer.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,712 reviews
    • 8.9 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.8 "Location is great."
    • 7.9 "Good pool."
    • 7.5 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 6.1 "Service is ok."
      6.7 "67% said the reception staff was ok."
      6.3 "Housekeeping was ok, according to 63%."
    • 4.7 "Value below average."
      3.4 "The price was too high for 66%."
      3.8 "62% said the breakfast was too expensive."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.0 "Disappointing food."
      3.4 "The price was too high for 66%."
      3.7 "For 63%, the dining experience was not enjoyable."
    • 3.9 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 1,139 reviews
    • 8.9 "Location is great."
    • 7.7 "Internet works."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 6.2 "Service is ok."
      6.8 "68% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 4.6 "Value below average."
      2.7 "The price was too high for 73%."
    • 4.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.8 "Disappointing food."
      2.7 "The price was too high for 73%."
      4.8 "52% did not like what was on the menu."
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    Overall rating

    7.7 Good
    Based on 1,491 reviews
    • 8.8 "Location is great."
    • 7.9 "Good pool."
    • 7.8 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.2 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 6.2 "Service is ok."
      6.6 "66% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 4.2 "Value below average."
      3.3 "The price was too high for 67%."
      3.2 "68% said the breakfast was too expensive."
    • 4.0 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.6 "Disappointing food."
      3.3 "The price was too high for 67%."
    View all review categories

    Overall rating

    7.8 Good
    Based on 81 reviews
    • 8.8 "Location is great."
    • 6.4 "Rooms are ok."
    • 6.3 "Service is ok."
    • 4.2 "Disappointing food."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

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