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Mostly everything, and the very nice staff more staff with more english knowledge
Hotel staff was extremely professional and nice. The hotel was impeccably clean and comfortable. The hotel had excellent pool, jacuzzi, and spa facilities. Everything was absolutely excellent.
We have now stayed in this hotel on four separate occasions and have always found the staff pleasant and the facilities excellent.
Great balcony and the room was so clean and cared for,the breakfast`s were full of everything. We also had a view of Mount Teide from the balcony. There were not any.
Courtesy of staff Nothing
Quiet, close to good fish restaurants. Excellent buffet breakfast. Good Christmas Eve meal - good value for money too. Owing to adverse weather conditions for five days we made use of indoor pool and free indoor parking. Free internet.
Hotel staff very helpful. The accommodation spacious and enjoyed the spa. Was the best hotel of the four we stayed at in Gran Canaria but it was the most expensive. It felt lonely because there were very few clients.
Location and Agaete city as part of gran canaria The price from booking.com was almost half higher than the price availabe directly aplying hotel 210 EUR for 2 nights junior suite 2 persons ocupation, directly was 110 EUR. and Junior suites doesnt have balconies, so we were oblidge to take normal cheaper twin room but at higher t booked price,
Spacious room;superb bathroom;helpful staff;good on-site parking;peaceful;excellent spa facility. Our room looked out onto the adjacent wall of buildings opposite-we were expecting a mountain view.The restaurant was poor both as to food and service.We would stay at the hotel again but only if we had a mountain view.We would not recommend half - board to any one!
Spa was good, receptionist was very helpful. Room spacious and bathroom clean. Excellent parking facilities. We did ask for no smoking room and it obviously was a smokers room. Smell. ashtray etc.
We liked the quiet atmosphere and the willingness of te staff to find an alternative solution when we had a complaint. The level of services was not according to our expectations in a 4-star hotel.
good breakfast, good spa, pleasant staff. nope.