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Crowne Plaza Acapulco

Av Costera Miguel Aleman 123, 39670 Acapulco, GR, Mexico
+52 744 440 5555

RM 234+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 2,675 reviews

Review highlights

  • 9.1
  • 8.3
  • 6.5
  • 4.7

Good to know

  • Spacious rooms
  • Professional service
  • Great view

Nearby

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    About

    Welcome to the Crowne Plaza® Acapulco, conveniently located at the heart of the Zona Dorada where our architecture and friendly staff will guarantee you the perfect experience during your stay. Located only five minutes away from the city center, ten minutes from the Acapulco International Convention Center and only 30 minutes from the International Airport of Acapulco , the hotel offers the most convenient location, both for business and leisure travelers. Enjoy your stay at the city, go shopping at Galerías Diana or at La Gran Plaza , amaze yourself watching the cliff divers at La Quebrada , visit the Historic District or enjoy the local beaches such as Puerto Márquez . Within the hotel, you will find amenities such as a business center , free Wi-Fi, and high-end cuisine at any of our four restaurants . Also, our event area can fit up to 1,300 people, making us one of the best places in Acapulco for your event. Some of our amenities include the Lobby Bar which offers live music, a swimming pool, fitness center, childcare service and our amazing Crowne Plaza Sleep Advantage® program.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • No smoking
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,675 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
    • 6.5 "Rooms are ok."
    • 6.4 "Average cleanliness."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Value below average."

    Overall rating

    8.5 Excellent
    Based on 1,230 reviews
    • 9.1 "Terrific location."
      9.2 "92% appreciated the closeness to the beach."
    • 7.9 "Good service."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 6.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.7 "Only 57% thought the pool was clean."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 1,257 reviews
    • 8.9 "Location is great."
      9.3 "93% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.4 "Pool is mediocre."
    • 6.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.5 "Value below average."
      0.5 "The price was too high for 95%."
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    Overall rating

    8.2 Excellent
    Based on 187 reviews
    • 9.1 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
    • 8.3 "Beach is lovely."
    • 8.1 "Great service."
    • 6.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.5 "Pool is mediocre."
    • 6.4 "Average comfort."
    • 4.7 "Breakfast is below average."
    • 4.7 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Professional service"
    "Great view"
    data provided by TrustYou

    Recent reviews


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